Who we are
Our website address is: https://ruthwalkerart.co.uk. The owner of the website is Ruth Walker.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. See our Cookie Policy page for more information.
What personal data we collect and why we collect it
If you register for an account on our website or purchase items from the shop, we may need to collect personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. This data is only used for the purposes that you supply it for e.g. collecting payments for goods or dispatching purchases.
Online store
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for five years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not share any of your personal data with any third parties.
How long we retain your data
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact forms
We keep contact form submissions for as long as they are needed for customer service purposes, but we do not use the information submitted through them for marketing purposes.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to contact us
If you have any privacy-specific concerns, the business can be contacted through the Contact Me page.